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Profile
Cromatos is a fully independent company producing and supplying dyes to the global market since 1991. It serves customers in a wide range of industries located in more than 30 countries around the world.
Cromatos is a truly dynamic company continuously evolving through learning, innovation and experience. Regular additions to out range are driven by demands from the market. In this way we can build on our success by ensuring that our product portfolio delivers solutions to our customers and adds value to their end product.
Cromatos' core activity is based on the ability of its technicians, salesforce and management to identify current and future needs of our customers and work in close contact with them in order to develop optimal solutions.
The main plant is in Forlì, Emilia Romagna, in the northern part of Italy.
Mission
Cromatos' mission is to be a reliable partner in dyes. Flexible, efficient, and reactive to new conditions so as to establish long term relationships with our customers and generate added value for both parties.
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VALUES
Customer orientation
Our customers are at the heart of our processes and activities. To bring solutions to the market we have a continuously evolving product range supported by a technically skilled sales force. A well equipped laboratory, located at our corporate Head Office in Forli, Italy, allows a rapid response to demands from the market. All that we do is shaped by a constant dialogue with our customers.
Key note: Be the best partner of our customers.
Flexibility
We at Cromatos are conscious of the fact that the wider market is composed of many individual needs and that the ability of our customers to develop unique and distinguished products re-inforces their image and can lead to development of profitable business opportunities.
Furthermore, the market is in a constant state of change, driven by different perceptions of fashion, fad and value. For this reason, whilst offering a core range of products, we continuously monitor our customers needs, in order to bring new products to market, including customised solutions if justified through creation of additional value.
Searching for unique and creative solutions to both existing and new problems, the constant evolution of our ranges, the use of ad hoc internal project teams, the constant monitoring of the market and the capability to create customised products are all part of our core competences.
Key note: One size does not fit all.
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Efficiency
At Cromatos we believe that, in order to be a preferred supply partner we have to do things right the first time. If our customers are to recognize our reliability we must guarantee that all internal and external processes are conducted with the highest efficiency.
From strategic conduction (?) to manufacture, from laboratory project to quality control, from innovation to new investment, everything must be carried through to achieve a saleable product with an optimum quality/price ratio, designed to place our customer in pole position in the race for market share.
Key note: Do your best in everything that you do.
Rapid response to a changing environment
The only thing that is constant is the rate of change. However, instead of seeing this as creating problems, Cromatos recognizes that change calls for us to adapt and provides opportunities to develop innovative solutions to new challenges. At Cromatos we strive to shape the future and not participate in the past.
Key note: There are no problems, only opportunities and challenges.
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Service
If being market oriented is the principal, service is the daily practice of it.
At Cromatos, service means the right product at the right place at the right time, supported by the right technical application know how. Service is a sense of responsibility and commitment. It encompasses, competence in efficienct production, precision in execution of laboratory testing and quality control, speed in delivery, accuracy in documentation.
Service is courtesy on the telephone, ready availability of trained and competent personnel, technical support with specific knowledge of the customer’s business and processes.
Service flows from the desire to identify with our customers needs and enhance their competitiveness. Service is being available to the customer whenever needed.
This is why at Cromatos we view a product as just one component of our portfolio and our portfolio as just one component of our customer offering.
Key note: How can we help You?
Loyalty
Cromatos promotes and demands full integrity and loyalty in both internal and external relations. We firmly believe that the human factor is fundamental in our business. It is indispensable when establishing long term relationships with employees, suppliers, customers, financial partners, public administrations and other parties in our micro and macro environments.
We are driven to be recognised as a totally reliable partner in all business and human relations.
Key note: In order for Cromatos to trust and respect our customers, we have to earn their trust and respect.
Organization structure
Cromatos has a flat organizational structure under the control of a board and managed by general manager Mr Alessandro Bosi. The business is constructed along divisional lines reflecting the different industries which Cromatos serves including textile, paper, leather, inks & coatings amongst others.
In recognition of the fact that the success of the company is due to the skills of the employees, management is keen that everybody involved in the company identifies with its general mission, principles and values. Cromatos promotes constant skill development and entrepreneurial attitudes, and stimulates personnel to realize their full potential and make it available to the company.
Our company has experienced constant growth since its inception in 1992. Nevertheless we are acutely aware that we are capable of much more and we are working in this regard to encourage healthy and responsible development. Knowing that, in order to be successful, Cromatos has to attract talented people, the company aims to be an attractive option for skilled individuals allowing us to expand our human resources in a qualitative way and not only in numbers.
Key note: Teamwork scores the winning goal.
Environment, Health & Safety
Cromatos complies fully with local legislation and regulations relating to environmental protection. We promote the best possible practices in safety and healthy working conditions in our plants, laboratories and offices, adopting procedures, formulations, instruments and plants with minimum environmental impact. Cromatos also verifies as much as possible the relative status of partners and suppliers, through inspection of documentation, licenses and periodical visits to the plants.
Key note: Health is value.
